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Join the International Conference on: How Might We Build a Culture of Empathy and Compassion?

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International Online Conference on:
How Might We Build a Culture of Empathy and Compassion?
Permanently Ongoing

Sub Conference:  The Workplace, Business and Corporation

http://j.mp/Kssiwt

 

Empathy in the Workplace Magazine
International News Magazine about Empathy in the Workplace.

 

Empathetic Marketing:
How to Satisfy the 6 Core Emotional Needs of Your Customers
 Mark Ingwer

Mark Ingwer is a business psychologist and the founding partner of Insight Consulting Group, a global marketing and strategy consultancy specializing in consumer and business insights.  He has over 25 years experience applying his unique blend of psychology, marketing, and business acumen to helping companies optimize their brand and marketing strategy based on an in-depth understanding of their customers.

 


Marco Polo travelling (wikipedia)


The business community...
often it fails to practice empathy in its marketing
 and thus falls short of truly connecting
with customers.

 

Mark is author of Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers.  He writes,  "A business that invests in empathy devotes itself to understanding the emotional needs and motivations of its customers, and aligns itself to meet them. Companies have increasingly embraced the role of emotion in selling products and services, but often merely pay lip service to its importance without understanding how to harness it."

Sub Conference: Workplace

Organizing through Empathy: Introduction: Kathryn Pavlovich, Keiko Krahnke

Kathryn Pavlovich is Associate Professor at the University of Waikato, New Zealand. She has a special interest in conscious capitalism, enterprise, self-leadership, ethics and spirituality.

Keiko Krahnke is Associate Professor at the University of Northern Colorado. She has research interest in empathy, systems thinking, ethics, and spirituality.
 

In this interview, editors Kathryn Pavlovich and Keiko Krahnke  give a broad overview of the book and the individual chapters.

 

Organizing through Empathy. "This book challenges the existing paradigm of capitalism by providing scientific evidence and empirical data that empathy is the most important organizing mechanism.... Empathy dissolves the boundaries between self and others, and feelings of  altruism towards others are activated. This process results in more compassionate and caring contexts, as well as helping others in times of suffering. This book provides evidence from neuroscience and quantum physics that it is empathy that connects humanity, and that this awareness can create a more just society.

Sub Conferences: Workplace and Science

Organizing through Empathy: Chp. 10: by Lori A. Gano-Overway
The Caring Climate: How Sport Environments Can Develop Empathy in Young People 

Lori A. Gano-Overway is Associate Professor in Health and Exercise Science interested in the psychosocial aspects of physical activity. 

 

Lori teaches sport psychology, health and exercise psychology, motor behavior, research methods, and administration of sport and physical education programs
 

 Organizing through Empathy. "This book challenges the existing paradigm of capitalism by providing scientific evidence and empirical data that empathy is the most important organizing mechanism."

 

"By developing empathy, youth learn to attend to emotional cues, listen, become sensitive to others, understand another's perspective, and read the needs of others, which allows them to work and live with others in community and act with compassion toward others' needs."  
Sub Conferences: Workplace and Science

Organizing through Empathy: Chp. 12 by Peter Senge and Keiko Krahnke

Transcendent Empathy: The Ability to See the Larger System

Keiko Krahnke is Associate Professor of Management; Business Communications at University of Northern Colorado in the Montfort College of Business. Areas of research interests include spirituality and business, systems thinking, Appreciative Inquiry, and corporate citizenship.

 

Peter Michael Senge is an American scientist and director of the Center for Organizational Learning at the MIT Sloan School of Management.

"We suggest that empathy is something broader than knowing or feeling another's psychological or emotional state. The fundamental concept of empathy is to care about another as if you were in the shoes of the other. Our purpose here is to expand this caring to the larger living systems of which we are part. We propose the notion of "transcendent empathy" as the ability to see these larger systems in time and space, to move beyond mere intellectual understanding to embrace "system sensing" as a doorway to other awareness of what exists now and to future possibilities."
Sub Conferences: Workplace and Science

Four Week Series:
Pattie Porter (The Texas Conflict Coach) Interviews Edwin Rutsch & Keiko Krahnke

4. Building a Culture of Empathy in the Business World and Beyond  -  Listen to Podcast  -  See Video

 In our final episode of the series Conflict and Empathy: Where Has Empathy and Compassion Gone? Keiko Krahnke from the University of  Colorado will join me and Edwin Rutsch, Center for Building a Culture of Empathy to discuss how do we foster empathy in a business, work and  beyond?   We will also look at the larger social systems and see how we can build a truly global culture of empathy.
Sub Conferences: Workplace

Keiko Krahnke: How to Build a Culture of Empathy in Business

Keiko Krahnke is Associate Professor of Management; Business Communications at University of Northern Colorado in the Montfort College of Business.  Areas of research interests include spirituality and business, systems thinking, Appreciative Inquiry, and corporate citizenship. Currently interested in learning about human consciousness and teaching empathy and compassion.

She says, Empathy is wholeness and knowing that we are all part of one field and are interconnected. The opposite of Empathy is being trapped in narcissism.

 

Coauthor: Empathy, Connectedness and Organisation. 'In this paper, we conceptually explore the role of empathy as a connectedness organising mechanism. We expand ideas underlying positive organisational scholarship and examine leading-edge studies from neuroscience and quantum physics that give support to our claims. The perspective we propose has profound implications regarding how we organise and how we manage. First, we argue that empathy enhances connectedness through the unconscious sharing of neuro-pathways that dissolves the barriers between self and other.'
Sub Conferences:
Education and Workplace

Anita Nowak: Dissertation: Pedagogy of Empathic Action as Informed by Social Entrepreneurs

In this interview, Anita Nowak talks about her PhD dissertation titled 'Introducing a Pedagogy of Empathic Action as Informed by Social Entrepreneurs.''

"I contend that our innate human empathy can be leveraged as a tool of social change through the practice of Empathic Action. Furthermore I argue that a Pedagogy of Empathic Action offers the best means by which to foster this."

The dissertation addresses five questions;

  1. What is empathy? 

  2. What is Empathic Action?  Acting on empathy for another/others.

  3. What group of individuals is already practicing Empathic Action?

  4. How might narrative inquiry interviews with such individuals inform a Pedagogy of Empathic Action? 

  5.  What are the broad strokes  of such a pedagogical approach?
    Sub Conferences:
    Education and Workplace