Empathy Experts:  Video and Links:  Daniel Goleman
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Primal leadership: realizing the power of emotional intelligence

 If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.  Daniel Goleman

“Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection—or compassionate action.” Social Intelligence by Daniel Goleman

"Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark,"   Primal Leadership.

Daniel Goleman on the different kinds of empathy for Leadership

• Cognitive Empathy

  • I understand how you think about things

  • taking the other's perspective

  • downside - if only have cognitive empathy they can manipulate you

• Emotional Empathy

  • I feel with you, feel you distress

  • critical forr leadership, create repor

  • downside - dealing with pain you can burnout

  • emotional self-management

• Empathic Concern

  • felt sense when you see other's pain

  • spontaneously want to help out

  • are good team players

• Effective leaders have all 3
   

Selling Social and Emotional Learning: An Interview with Daniel Goleman

• emotional intelligence

• 1980's there were many social problems the government funded programs to help

• programs that helped were the ones that help teach empathy, deal with emotions

• social and emotional learning training

  • pro-social tendency improve

  • bullying, drugs, go down

  • academic achievement goes up

• get over a academic achievement as an end-all

• companies want people with social and emotional skills

• neuroscience tells us children's brains at plastic

  • teach emotional skills

  • will build more safety
     

TED Talks: Daniel Goleman on Compassion

Daniel Goleman - Compassion and Empathy

• Divinity students given task to present a sermon on the good Samaritan

• Pass person in distress on the way to the talk and ignore them

• how much of a hurry were they in

• more hurry - less help

• default brain wiring is to help - mirror neuron

• self absorption, empathy to compassion

• focused on our selves, we don't notice the other, focus on the other

2009-05-02 - "Empathy" – Who's Got It, Who Does Not - Huffington Post
Danielgoleman.info
When President Obama tells us he wants a compassionate Supreme Court justice with “empathy” for people’s struggles, he’s wandered into arguments within psychology of what we mean by the term.
 

2008  Hot to Help: When can empathy move us to action?
This brings me to psychologist Paul Ekman, an expert on our ability to read and respond to others’ emotions. When I recently spoke with Ekman, he discussed three main ways we can empathize with others, understanding their emotions as our own. The differences between these forms of empathy highlight the challenges we face in responding to other people’s pain. But they also make clear how the right approach can move us to compassionate action.
 

Empathy, Social Intelligence and Leadership  -  Harvard Business
An interview with Daniel Goleman, Psychologist. See how you can use emotional and social intelligence to improve your own and your organization's performance.